WATCH… EVERYONE in Tenby relies heavily on Tenby Post office for all the facilities it offers, from post office, banking, household goods and groceries and deliveries. Fiona and Vince and their family and staff are always on hand to help in everyone possible situation. And often described as great pillars of the community.

One Christmas, a customer realised that, owing to health reasons, she had been unable to go shopping. Presents were sorted, along with food but, to her dismay there was no Prosecco or orange juice for the usual breakfast Bucks Fizz!

One quick online shop and these lovely people came in their Christmas jumpers to deliver.

They went truly above and beyond that morning.

Families purchase gas and electricity for their meters through the Post Office. Family circumstances - especially in times of ill health can make this difficult. One family sent their son to deal with the matter and Fiona and Vince along with all their staff gave him all the help he needed.

Another customer explained that nothing is too much trouble for them. “A quick call and you can place an order and have it delivered. Helping in the community is one of their specialities. Nothing is ever too much trouble.”

Vince Malone said: “We turned up tonight to celebrate other people, and there’s a great array of incredible community people in this room, so we’re proud to be here.

“We travel a lot; we go around the country and we always look forward to coming back, because this is where we feel comfortable; this is where we feel we enjoy ourselves. And we enjoy ourselves because, actually, it is about kindness.”

“All too often, it’s very easy to not be kind. The thing I’m so proud about today is - not winning the award, but actually - us collectively getting together to celebrate something that we all know we should do,” he said, adding, “I think you should all give yourselves a round of applause because you’re all wonderful people,” before setting a lead by starting to clap.